Orders and Shipping

SHIPPING

Orders are processed as quickly and efficiently as possible, standard turn around time is 1-3 business days.

If there is an issue with your order or more information is needed, we will reach out to you as quickly as possible.

customs and taxes

Twill & Print collects the required sales tax within Quebec and across Canada.

Please note that we are not responsible for any customs, duties, taxes or tariffs that may apply on international orders.

Return policy

Twill & Print accepts returns within 14 days of receipt, a full refund of purchased items will be issued. Shipping costs are non-refundable, and the return shipping costs are the responsibility of the customer.

Copyright and Liability

Intellectual property

All content on this site is copyrighted. All designs, patterns and illustrations are the property of Twill & Print and cannot be copied, used or sold without consent.

Liability

Twill & Print products are to be used at your own risk. Pins, keepers and other accessories pieces are not suitable, and are a choking hazard for small children. Twill & Print is not responsible for any injury or damage to personal property.